Frequently asked question's

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Please find our FAQ's below

How do I order the Sterimate?

Please either email sales@sterimate.co.uk or call 01344 621378 to order the Sterimate.

How long will it take to arrive?

We aim to deliver your Sterimate within 3-4 working days. This is however, dependant on stock availability.

How do I pay?

If you have chosen to rent the Sterimate, your monthly payments will be taken by Direct Debit. If you have purchased the Sterimate, you can pay by card over the phone or by BACS.

What user maintenance is required?

The user should clean the door seal and reservoir weekly and remove and clean the chamber strainer as and when required.

Do I need to insure the Sterimate?

If you have chosen to rent the Sterimate, you should get it covered on your general insurance.

Are you FCA registered?

Yes, we are registered with the FCA (Financial Conduct Authority). Reference number 824496.

What areas do you cover?

Sterimate currently covers most of England including London, Essex, Berkshire, Surrey, Hampshire, Oxfordshire, West Sussex, East Sussex, Buckinghamshire, Hertfordshire, Wiltshire, Kent, Yorkshire, Lancashire, Cheshire, Derbyshire, Nottinghamshire, Staffordshire, Shropshire, Leicestershire, Warwickshire, Gloucestershire, Worcestershire, Northamptonshire, Bedfordshire and more.

What is the capacity of the chamber?

The Sterimate X3 has a 3 Litre chamber which can house 2 trays and the Sterimate Advance has an 18 Litre chamber, which can house 5 trays or 3 cassettes.

What are the dimensions and weight?

Sterimate X3

  • Width: 360mm
  • Height: 280mm
  • Depth: 570mm
  • Weight: 27Kg

Sterimate Advance

  • Width: 500mm
  • Height: 435mm
  • Depth: 630mm
  • Weight: 43Kg

What is the difference between a N type cycle and a B type cycle?

N type cycles are a non-vacuum cycle for solid, unwrapped instruments only. You cannot put hand pieces through a type N cycle.

B type cycles are a vacuum cycle for porous, wrapped instruments. You can also put unwrapped, solid instruments on this cycle.

Do I need to comply to HTM01-05?

On the 1st April 2010, all dental practices in England had to register with the CQC (Care Quality Commission). As part of this registration, they were expected to meet the EQR (Essential Quality Requirements) as defined in HTM01-05. If you are not a dental practice, the requirements are very vague. Therefore, we always test to HTM01-05 regardless of your setup/industry sector. 

Is there a maximum number of cycles I can run on the autoclave?

No. Unlike some of our competitors, there is no limit on the number of cycles you can run per year.

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Sterimate
CMI House
9 Milbanke Court
Bracknell
Berkshire
RG12 1RP

a division of the CMI Group

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